Under the direction of the Assistant Registrar for Registration and Records, the Advisor Generalist is tasked with greeting and advising students with technical information related to registration and record procedures in person, by telephone, email, text message and at the front desk; Assisting students, faculty, and staff in troubleshooting errors and resolving problems associated with registration, records, grading, petitions, and other related services and functions; Reviewing and screening student petitions; Updating and submitting enrollment reports to the National Student Clearinghouse; Assisting with final grade distribution for high school distance education classes; and Researching and coordinating with other departments in regard to any processes related to registration and records.
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